Åsa Cajander
Professor at Department of Information Technology; Vi3; Human Machine Interaction
- Mobile phone:
- +46 70 425 07 86
- E-mail:
- Asa.Cajander@it.uu.se
- Visiting address:
- Hus 10, Lägerhyddsvägen 1
- Postal address:
- Box 337
751 05 UPPSALA
Advisor at University Board and Chief Officers; Advisers to the Vice-Chancellor
- Mobile phone:
- +46 70 425 07 86
- Academic merits:
- Docent, Excellent teacher
- ORCID:
- 0000-0001-7472-2215
More information is available to staff who log in.
Short presentation
Åsa Cajander is a professor of human-computer interaction and does research mainly in IT and work. Other research interests include eHealth services for patients, inclusive design and computing education. She is the research leader of the Human Technology and Organisations research group. Åsa is also a member of the UpCERG research group.
Åsa Cajander is also the Adviser to the Vice Chancellor on Equal Opportuntities, and one of the university's Distinguished University Teachers.
Keywords
- agile
- arbetsmiljö
- digital arbetsmiljö
- ehealth
- ehealth services for patients
- global software engineering
- it
- learning
- professional competencies
- software engineering
- sustainable development
- usability
- user centred design
- work engagement
Biography
One primary research focus is on the essential knowledge and understanding needed for the effective use of IT systems and the creation of a supportive digital working environment. In this field, research delves into the perspectives of system developers on system development, the competencies they require, and strategies for enhancing their skills.
Another key area of investigation centers on methodologies in system development projects that ensure systems are useful and supportive. This includes exploring methods for user engagement in Scrum projects, the use of vision seminars in system development, and the implementation of new systems to reduce negative impacts on the work environment.
Additionally, I research the design and implementation of eServices for patients. This research aims to develop and enhance digital tools that improve patient access to healthcare services, streamline communication between patients and healthcare providers, and ultimately enhance the overall patient experience.
Furthermore, I research the intersection of AI and the digital work environment across various sectors such as healthcare, IT, and aviation. This work aims to reveal how AI technologies influence and improve the digital working environment in these domains, providing valuable insights for their evolution and optimization.
Media
- Information about the Dome consortium: https://domeconsortium.org/
- Uppsala Computing Education Group: http://www.it.uu.se/research/group/upcerg
- Human Technology and Organisations Research group. https://hto.blog.uu.se/
My research blog
A blog about my work
Our team's blog in the Human Technology and Organisation Group
We blog once a week about what we do and here you find blog posts about papers, teaching and other things.
Publications
Selection of publications
- Experiences of Extensive User Involvement through Vision Seminars in a Large IT Project (2023)
- Information Technology Use and Tasks Left Undone by Nursing Staff (2023)
- Contextual Think Aloud (2023)
- Designing for Human Well-Being (2022)
- Effects of patient accessible electronic health records on nurses’ work environment (2022)
- UX professionals’ learning and usage of UX methods in agile (2022)
- Artificial intelligence, robotisation and the work environment (2022)
- Artificiell intelligens, robotisering och arbetsmiljön (2022)
Recent publications
- Improving Remote Examination Formats (2024)
- Adolescents’ reasons for accessing their health records online, perceived usefulness and experienced provider encouragement (2024)
- Security and Privacy of Online Record Access (2024)
- A Nordic Perspective on Patient Online Record Access and the European Health Data Space (2024)
- The effect of internet-administered support (carer eSupport) on preparedness for caregiving in informal caregivers of patients with head and neck cancer compared with support as usual (2024)
All publications
Articles
- Adolescents’ reasons for accessing their health records online, perceived usefulness and experienced provider encouragement (2024)
- Security and Privacy of Online Record Access (2024)
- A Nordic Perspective on Patient Online Record Access and the European Health Data Space (2024)
- The effect of internet-administered support (carer eSupport) on preparedness for caregiving in informal caregivers of patients with head and neck cancer compared with support as usual (2024)
- Benchmarking usability of patient portals in Estonia, Finland, Norway, and Sweden (2024)
- Positive Design Framework for Carer-eSupport (2023)
- Errors, Omissions, and Offenses in the Health Record of Mental Health Care Patients (2023)
- Experiences of Extensive User Involvement through Vision Seminars in a Large IT Project (2023)
- Information Technology Use and Tasks Left Undone by Nursing Staff (2023)
- The NORDeHEALTH 2022 Patient Survey (2023)
- Understanding the challenges and need for support of informal caregivers to individuals with head and neck cancer - A basis for developing internet-based support (2023)
- To connect or not connect (2023)
- Designing a Mobile e-Coaching App for Immigrant Informal Caregivers (2023)
- Design Suggestions for a Persuasive E-coaching Application (2023)
- Designing and Evaluating IT Applications for Informal Caregivers (2023)
- Users’ Experiences With Online Access to Electronic Health Records in Mental and Somatic Health Care (2023)
- Designing for Human Well-Being (2022)
- Effects of patient accessible electronic health records on nurses’ work environment (2022)
- UX professionals’ learning and usage of UX methods in agile (2022)
- Walking in the Jungle with a Machete (2022)
- Negative emotions induced by work-related information technology use in hospital nursing (2022)
- Effortlessness and Security (2022)
- Implementing Large-Scale Electronic Health Records (2022)
- Personalized Digital Health and Patient-Centric Services (2022)
- Internet-based support for informal caregivers to individuals with head and neck cancer (Carer eSupport) (2022)
- Healthcare Professionals' Experiences of the Work Environment After Patients' Access to Their Electronic Health Records - A Qualitative Study in Primary Care. (2022)
- Defining digital excellence: requisite skills and policy implications for digital transformation (2022)
- Patients’ Access to Their Psychiatric Notes (2021)
- Professional decision making with digitalisation of patient contacts in a medical advice setting (2021)
- Technological and informational frames (2021)
- Non-use of Digital Health Consultations Among Swedish Elderly Living in the Countryside (2021)
- Cancer patients' information seeking behavior related to online electronic healthcare records. (2021)
- Computer science club for girls and boys – a survey study on gender differences (2021)
- Help-seeking behaviour and attitudes towards internet-administered psychological support among adolescent and young adults previously treated for cancer during childhood (2021)
- The effects of automation of a patient‑centric service in primary care on the work engagement and exhaustion of nurses (2020)
- User Experiences of an Internet-Based Stepped-Care Intervention for Individuals With Cancer and Concurrent Symptoms of Anxiety or Depression (the U-CARE AdultCan Trial) (2020)
- Oncology health-care professionals’ perceived effects of patient accessible electronic health records 6 years after launch (2020)
- ‘I do not share it with others. No, it’s for me, it’s my care’ (2020)
- Searching for global employability (2019)
- Complex systems for society (2018)
- ACM SIGCHI/EIT health summer school on user-centered design in e-Health (2018)
- Why do they need to check me? (2018)
- Patients' experiences of accessing their electronic health records (2018)
- Cancer patients' attitudes and experiences of online access to their electronic medical records (2018)
- On threats and violence for staff and patient accessible electronic health records (2018)
- What is the use of vision seminars? (2017)
- A license to kill (2017)
- Digital transformation and the changing role of student administrators (2017)
- Swinging machetes in the jungle (2017)
- Peer reflection on inclusive supervision (2016)
- The record is our work tool! (2016)
- Patients reading their medical records (2016)
- Things take time (2015)
- Collaborative technologies in global engineering (2015)
- Patients' perceptions of their medical records from different subject positions (2015)
- Informal feedback rather than performance measurements (2014)
- Empowerment or anxiety? (2013)
- On valuing peers (2012)
- Reasoning about the value of cultural awareness in international collaboration (2011)
- Assessing professional skills in engineering education (2011)
- Constructive controversy as a way to create "true collaboration" in an open ended group project setting (2010)
- Engineering Education Research in Practice (2010)
- User-Centred Systems Design as Organizational Change (2009)
- Evolution of an international collaborative student project (2009)
- Key principles for user centred systems design (2003)
- Work environment and computer systems development (2003)
Books
- Generic Requirements for Inclusive Healthcare Software: Supporting Older Adults and People with Intellectual and Developmental Disability (2023)
- Personalized Digital Health and Patient-Centric Services (2022)
- Integrating User-Centred Design in Agile Development (2016)
- Usability – Who Cares? (2010)
- Values and perspectives affecting IT systems development and usability work (2006)
Chapters
- User-Centered Design Approaches and Software Development Processes (2023)
- Personcentrering med journalåtkomst och andra e-hälsotjänster (2020)
- Den digitala arbetsmiljön inomhälso- och sjukvården (2020)
- Integrating user-centred design in agile development (2016)
- Workshop on the integration of user-centred design and agile development (2016)
- Challenges from integrating usability activities in Scrum (2016)
- Internationella studentprojekt – en ämnesdidaktisk utmaning (2010)
- Usability and User’s Health Issues in Systems Development - Attitudes and Perspectives (2007)
Conferences
- Improving Remote Examination Formats (2024)
- Restructuring Teaching/Learning and Assessment Activities in an Online Course to Ensure Constructive Alignment (2024)
- Contextual Think Aloud (2023)
- Designing a Persuasive E-Coaching Application for Informal Caregivers (2023)
- Collective Collaboration Mapping’ towards Knowledge Commons (2023)
- Patients' Access to Their Psychiatric Records (2022)
- Towards Mapping of Information Technology (2022)
- An Emotion-driven Approach to Hospital Physicians' Work-Related User Experience (2022)
- Making Visible and Modeling the Underrepresented (2022)
- Role Modeling as a Computing Educator in Higher Education (2022)
- Contextual Personas (2022)
- How To Train Your Stakeholders (2022)
- Why Don't You Tell Me What I Need to Know? (2021)
- Introduction to User-Centred Design Sprint (2021)
- Describing Digital Work Environment Through Contextual Personas (2021)
- What brings women into ehealth? (2020)
- Communication Breakdowns between Nurses and IT Department (2020)
- The Use of Scenarios in a Vision Seminar Process: The Case of Students Envisioning the Future of Study-Administration (2020)
- On Patient Accessible Electronic Health Records and the Experienced Effect on the Work Environment of Nurses (2020)
- Design Guidelines for Educational Games Targeting Children (2020)
- Care ethics to develop computing and engineering education for sustainability (2020)
- Cancer patients' information seeking behaviour related to online electronic healthcare records (2020)
- Students as Prosumers (2020)
- Electronic health records are more than a work tool (2019)
- Age-related differences in seeking clarification to understand medical record information (2019)
- Automatic for the People (2019)
- Utilising Diversity for Project Work and Learning (2019)
- Software engineering with conflicting user needs (2018)
- Using data for better cancer treatments (2018)
- Medical records online for patients and effects on the work environment of nurses (2018)
- Modelling Competencies for Computing Education beyond 2020 (2018)
- Modeling Global Competencies for Computing Education (2018)
- 50 years of software engineering (2018)
- Why are we here? (2018)
- The self-flipped classroom concept (2018)
- Unexpected student behaviour and learning opportunities (2017)
- Why are we here? (2017)
- The Archetype Learning Method (2017)
- What computing instructors did last summer (2017)
- Designing eHealth Services for Patients and Relatives (2016)
- A framework for writing learning agreements (2016)
- Empowering towards healthy behaviours (2016)
- Responsibilities and challenges of product owners at Spotify (2016)
- Students envisioning the future (2016)
- Stakeholder Involvement in Agile Software Development (2016)
- Motivation, optimal experience and flow in first year computing science (2016)
- "Please do not confuse your Google search with my medical degree"? (2016)
- Worlds Apart (2015)
- Contextual personas as a method for understanding digital work environments (2015)
- Challenges for action research on HWID in activity based workplaces (2015)
- Vision seminars and administration of university education (2015)
- Competencies for paradigm shift "survival" (2015)
- User and client satisfaction in agile development (2015)
- Perseverance measures and attainment in first year computing science students (2015)
- A comparative analysis of two globally distributed group projects (2015)
- Preparing the global software engineer (2015)
- Cancer patients' attitudes and experiences of online medical records (2015)
- Critical thinking, peer-writing, and the importance of feedback (2014)
- On the establishment of user-centred perspectives (2014)
- Towards using the creation of a mosaic as a metaphor for change (2014)
- On the integration of user centred design in agile development (2014)
- Continuous improvement in agile development practice (2014)
- Integrating global systems development skills into the engineering curriculum (2014)
- Towards national deployment of online medical records and eHealth services (2014)
- Existing but not explicit (2013)
- Using open-ended group projects in HCI courses (2013)
- Experiences and attitudes of patients reading their medical records (2013)
- Mind the gap (2013)
- Investigation into the personal epistemology of Computer Science students (2013)
- Contemplations on results from investigating the personal epistemology of computing students (2013)
- Intercultural competence in global collaboration courses in computer engineering (2012)
- Professionella kompetenser i projektkurser (2012)
- Categorizing how students use collaborative technologies in a globally distributed project (2012)
- Managing international student collaborations (2012)
- The usage of usability techniques in Scrum projects (2012)
- The big picture of UX is missing in Scrum projects (2012)
- Student reflections on collaborative technology in a globally distributed student project (2012)
- Development of Professional Competencies in Engineering Education (2011)
- Towards a usability coaching method for institutionalizing usability in organisations (2010)
- Experiences from using Constructive Controversy in an Open Ended Group Project (2010)
- Introducing an external mentor in an international open ended group project (2009)
- Students analyzing their collaboration in an international open ended group project (2009)
- Hello World! (2009)
- Introducing Usability Roles in Public Authorities (2008)
- Only Figures Matter? (2008)
- Automation and E-government Services (2007)
- Evaluating Procurement, Usability and Off-the-Shelf Office Software (2007)
- Management Perspectives on Usability in a Public Authority - A Case Study (2006)
- Managing cross-cultural differences in an open ended group project course (2005)
Reports
- Artificial intelligence, robotisation and the work environment (2022)
- Artificiell intelligens, robotisering och arbetsmiljön (2022)
- Digital spetskompetens – den nya renässansmänniskan (2020)
- Journal via nätet (2016)
- Cancerpatienter och användningen av journal via nätet (2015)
- Ekonomiadministratörernas IT-relaterade arbetsmiljö vid Uppsala universitet (2014)
- Förstudierapport (2013)
- Användbara IT-stöd (2008)
