Entry requirements

60 credits within Programme of Science in Engineering, including Algebra and Vector Geometry. Participation in Statistics for Engineers.

Learning outcomes

On completion of the course, students should be able to

• explain key concepts in quality engineering and quality management,
• explain how different methods and approaches in quality management can support organisational development,
• describe the product development process and apply the Quality Function Deployment (QFD) method as support in product development,
• use experimental design to solve optimisation problems,
• apply statistical methods (such as control charts and capability studies) for improvement of processes,
• explain how quality management systems such as ISO 9000 are constructed and how they can be implemented in an organisation,
• analyse how methods and approaches in quality management relate to sustainable development.

Content

The history of quality management. Definitions of quality and quality perspectives. Quality Function Deployment. The seven improvement tools, control charts and capability studies. Leadership for quality. Processes and process management. The international quality system, such as ISO 9000. Theories of how quality management relates to sustainable development.

Instruction

Lectures, exercises, seminars and laboratory sessions.

Assessment

Laboratory sessions, written assignments and seminars (3 credits). Written exam at the end of the course (2 credits).

​If there are special reasons for doing so, an examiner may make an exception from the method of assessment indicated and allow a student to be assessed by another method. An example of special reasons might be a certificate regarding targeted pedagogical support from the university's disability coordinator.

Other directives

Can not be included in a degree together with 1TE785 Quality Management.