Interaction and Service Design

7.5 credits

Syllabus, Master's level, 2IV182

Code
2IV182
Education cycle
Second cycle
Main field(s) of study and in-depth level
Human-Computer Interaction A1F
Grading system
Fail (U), Pass (G), Pass with distinction (VG)
Finalised by
The Department Board, 13 June 2024
Responsible department
Department of Informatics and Media

Entry requirements

A Bachelor's degree and 15 credits in human-computer interaction at Master's level. Proficiency in English equivalent to the general entry requirements for first-cycle (Bachelor's level) studies.

Learning outcomes

Regarding knowledge and understanding, on completion of the course, the student is expected to be able to:

  • describe project management systems and discuss their strengths and weaknesses,
  • describe what service design and interaction design mean and give an account of related design theories,
  • give a nuanced and in-depth account of different perspectives on design theories,
  • give an account of and discuss the inherent behaviours and flows of web services.

Regarding competence and skills, on completion of the course, the student is expected to be able to:

  • use project management systems to carry out a project,
  • through implementation apply knowledge of programming and understanding of the inherent behaviours and flows of web services to construct prototypes for digital service design and interaction design.

Regarding judgement and approach, on completion of the course, the student is expected to be able to:

  • discuss consequences, strengths and weaknesses of different choices of project management system,
  • discuss advantages, disadvantages and consequences of different design choices,
  • discuss qualities of different technical solutions based on theories of service and interaction design,
  • put web services and the behaviours and flows of systems in a context and discuss this.

Content

The course aims to give students knowledge about service and interaction design, with a focus on digital information flows. The course teaches an understanding of the design of interaction in individual interfaces, but also how this needs to relate to the design of larger systems where many different users with different roles use the same system. In the course, the students learn and apply basic programming. The course focuses both on the programmed service and on the design for individuals' and groups' use of the service.

The students should also, in project form, using project management systems, use this knowledge concretely to create their own interaction and service design solutions as well as reflect on design choices, user experiences and related processes.

Instruction

Lectures, seminars, programming labs, workshops, and project.

Assessment

Seminars, workshops, and written assignments.

If there are special reasons for doing so, an examiner may make an exception from the method of assessment indicated and allow a student to be assessed by another method. An example of special reasons might be a certificate regarding special pedagogical support from the University´s disability coordinator or a decision by the department's working group for study matters.

No reading list found.

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