Huvudgrupp 1

• Bias, Randolph G.; Mayhew, Deborah J., Cost-justifying usability: an update for an Internet age, 2. ed., Amsterdam, Morgan Kaufmann, 2005Obligatorisk*
• Poynter, Ray, The handbook of online and social media research: tools and techniques for market researchers, Chichester, West Sussex, U.K., Wiley, 2010Obligatorisk*
• Rubin, Jeffrey, Handbook of usability testing: how to plan, design, and conduct effective tests, 2. ed., Indianapolis, IN, Wiley Pub., cop. 2008Obligatorisk*

List of articles

* Obligatorisk